Last updated: August 30, 2026
1. Overview
This Privacy Policy explains how Livasys IT Solutions handles information submitted through its website, including information provided through the contact form, course enquiries, internship enquiries and direct contact channels.
2. Information we may collect
Depending on how you contact us, we may receive your name, email address, phone or WhatsApp number, enquiry type and other information you choose to provide. Technical information may also be processed by the website or hosting environment to maintain security, performance and reliable operation.
3. How we use enquiry information
We use submitted information primarily to respond to your request, understand what you are interested in, provide relevant information, arrange follow-up communication and manage legitimate business enquiries. We do not need more information than is reasonably necessary for these purposes.
4. Email submissions
The website contact form sends enquiries to info@livasys.com. Email delivery depends partly on the hosting and mail infrastructure used by the website. If the email service is temporarily unavailable, the contact page provides WhatsApp and direct email alternatives.
5. WhatsApp submissions
If you choose the WhatsApp option, the website opens a WhatsApp chat with a pre-filled enquiry message. WhatsApp then processes the communication under its own privacy policy and terms. Do not include highly sensitive information in a general website enquiry.
6. Cookies and analytics
The website may use essential technologies required for normal operation. If analytics, embedded content or third-party services are added, those services may process information according to their own policies. We recommend reviewing third-party policies when you interact with those services.
7. Data sharing
We do not sell contact-form submissions as a mailing list product. Information may be accessible to service providers or infrastructure providers where reasonably necessary to operate the website, process communication or provide requested services, subject to appropriate obligations.
8. Data retention
We retain enquiry information for as long as reasonably necessary to respond to the request, maintain business records, meet contractual or legal obligations, resolve disputes or protect legitimate business interests. Retention periods may vary depending on the nature of the enquiry.
9. Your choices
You can choose not to submit optional information. You can also contact us to ask about information associated with an enquiry, subject to applicable legal requirements and reasonable identity verification.
10. Security
We take reasonable technical and organizational measures to protect website submissions. However, no internet transmission or storage system can be guaranteed to be completely secure.
11. Children
The website is intended for general audiences and professional or educational enquiries. We do not knowingly request unnecessary personal information from children.
12. Policy changes
We may update this Privacy Policy as our website, services, technology or legal requirements change. The latest version will be published on this page with its effective date.
13. Contact
For privacy questions, contact info@livasys.com or livasysinfo@gmail.com.